PRIVACY NOTICE

This notice explains how Tennent Caledonian Breweries Wholesale Limited, trading as Draught.Online, collect, use and protect your personal information when you use this website or register for an online training course. It also explains your choices for managing your marketing preferences.

This privacy notice was last updated in March 2022. We may update it at any time, and the latest version will be made available on this site.

If you have any questions about this privacy notice, or the information we collect or use, please contact our Group Data Protection Officer at:

C&C Group plc

Wellpark Brewery 
161 Duke Street
Glasgow
G31 1JD

Email – gdpr@candcgroup.com

You can contact Draught.Online at training@draught.online

The type of personal information we collect

We will collect and process the following information from you:

• Personal information you provide to us during the registration process, including your name, email address, phone number and job role.
• Marketing and communications data – your direct marketing preferences.
• Information about your contact with us e.g. emails or other correspondence you might send us.
• Information that is collected via cookies or other similar technologies when you visit the site. You can find out more about this on our cookie notice page.

How we get the personal information and why we have it

The personal information we process is supplied directly by you so we can provide you with a training course, or to respond to any correspondence you send us.

Your email address will be used to send course enrolment information, and to notify you of incomplete lessons, or new lessons ready for completion. We may also send this information by SMS notification. You can opt-out of these communications by contacting training@draught.online or by clicking the link in the email.

Under data protection laws, the lawful basis we rely on for processing this information is performance of a contract.

Data sharing

We work with trusted partners to help us deliver the courses and manage and maintain this website. This includes monitoring registration and course enrolment, progression, completion and assessment scores, if relevant.

Our partners act solely on our instructions and will only use your information for the purposes set out above, making sure that your information remains protected as required under data protection laws.

We’ll also disclose information where strictly necessary to comply with our legal obligations, including where:

• the law, a regulatory body or authority, or the public interest requires it.
• it’s required by us or others to detect, investigate or prevent crime or fraud.

Marketing and communications

You decide if you want to receive direct marketing from us, and we rely on your consent for marketing communications. You can withdraw your consent at any time. You can do this by contacting training@draught.online or by clicking the unsubscribe link contained in the emails you receive from us.

How we store your personal information

Your information is stored securely in a UK-based server.  

If you register on the Draught.Online website but don’t enrol on any courses, we’ll keep your personal data for 6 months after which time it will be securely deleted and you’ll have to re-register in the future. If you enrol in or complete a course, your access will remain in place for 12 months after course completion or your last activity on the course. After this time, your access will be revoked, personal data securely deleted, and you’ll have to re-register for further courses.

Your data protection rights

Under data protection law, you have rights including:

The right of access – You have the right to ask us for copies of your personal data.

The right to rectification – You have the right to ask us to rectify personal data you think is inaccurate or incomplete.

In certain circumstances, you have the right to ask us to erase your personal data, restrict its processing, object to its processing, or to have it transferred to another organisation.

Please contact us at GDPR@candcgroup.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to our Data Protection Officer using the contact details at the top of this privacy notice.

You also have the right to complain to your local data protection authority. If you’re in the UK you can contact the Information Commissioner’s Office (ICO) at:

Wycliffe House
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

The Irish Data Protection Commission (DPC) can be contacted at

21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland

Helpline number: 01 7650100 / 1800437 737

DPC website: https://www.dataprotection.ie